Have you ever received a bill full of errors? In a restaurant, that error might be fixed in a few minutes. In complex business sales, fixing those errors could take weeks. Errors in quotes and invoices is one reason why so many companies have created vendor management offices.
CPQ (configure price quote) software promises to ease the selling and buying process for complex sales. Making life easier for sales representatives is part of the story. Sales managers and executives also have the potential to benefit. In fact, the drive to increase management control was a key driver for customer relationship management (CRM) software. However, the traditional approach to CRM and related software has a critical problem: Sales staff are often unwilling to participate.
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May 29, 2017 at 03:07PM
from Bruce Harpham
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