CIO Career Coach: Rethink shadow IT

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Welcome back to “CIO Career Coach,” a video series I created with CIO.com and IDG.tv. This season, we’re discussing the skills that top CIOs are developing to be successful in the new era of IT. 

In this episode we are talking about shadow IT and how CIOs can shift their approach from trying to rein in a pesky problem to thinking of shadow IT as “end user innovation.” 

Ten years ago, the term “shadow IT” described the staff that your business partners hired to develop their own solutions. But today, with cloud services, shadow IT is a much larger concept. It occurs whenever a business partner buys a cloud application without consulting IT. 

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June 14, 2017 at 05:04PM

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from Martha Heller

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Telstra eyes up to 1400 job cuts

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Telstra is making moves to cut up to 1400 employees from its ranks.

June 14, 2017 at 08:17AM

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from Leon Spencer

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Tyro CEO in shock resignation after eight months in role

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The CEO of fintech company Tyro, has resigned after only eight months in the role.

June 14, 2017 at 05:49AM

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from George Nott

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BrandPost: What’s so funny ‘bout peace, love and understanding at the IoT edge?

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What’s so funny ‘bout peace, love and understanding at the IoT edge?

“As I walk through

This wicked world

Searchin’ for light in the darkness of insanity.”

So begins one of Elvis Costello’s best songs, (What’s So Funny ‘Bout) Peace Love and Understanding. He wasn’t singing about the edge of the Internet of Things (IoT), where connected devices with sensors are collecting data 24/7, but he might as well have been. Because the edge is rife with insanity. Take manufacturing, where you find factory equipment, industrial robots, HVAC gear and other operational technology, as well as countless data formats, both standard and proprietary, some new, some older than Elvis. And when operational technology meets information technology, it’s more of a collision than anything else. Like Elvis Costello himself, if you’re tasked with weaving together the IoT edge for business purposes, you might be singing:

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June 14, 2017 at 03:40AM

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from Brand Post

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Quantum Computing May Speed Drug Discovery, Biogen Test Suggests

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The biotechnology company tested how quantum computing could speed up the process of 3-D molecular comparisons, an important step in early-phase drug design and discovery.

June 14, 2017 at 01:46AM

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from Sara Castellanos

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Justices Side with Microsoft in Xbox 360 Class Action Case

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The Supreme Court is giving Microsoft Corp. another chance to stop a class action lawsuit filed by owners of the Xbox 360 video game system who claim the console has a design defect that scratches game discs.

The unanimous ruling on Monday said game owners could not use a procedural tactic to appeal a lower court decision denying them class action status. Such appeals typically aren’t allowed until a lower court makes a final ruling on the merits of the case.

Business groups, including the U.S. Chamber of Commerce, had urged the court to side with Microsoft. They said a ruling for the Xbox 360 owners would have made defending against class action lawsuits more expensive and pushed businesses to settle claims.

Microsoft has sold millions of Xbox 360 consoles since 2005 and says only 0.4 percent of owners report disk scratching. The company says damage in many cases was caused by consumer misuse and that that game contains warnings not to move the console while a disk is inside.

When a handful of Xbox 360 owners sued, a federal judge initially said the lawsuit couldn’t proceed as a class action. An appeals court declined to consider an appeal of that decision. The Xbox 360 owners then asked the judge to dismiss their case, a procedural move designed to get the appeals court to weigh in. Microsoft said that shouldn’t be allowed to happen.

Justice Ruth Bader Ginsburg said for the court that voluntary dismissal does not count as a final decision that can be appealed. She said the tactic “invites protracted litigation and piecemeal appeals.”

Ginsburg’s majority opinion was joined by Justices Anthony Kennedy, Stephen Breyer, Sonia Sotomayor and Elena Kagan.

Justice Clarence Thomas agreed with the outcome, but wrote separately to offer different reasons. He said the game owners no longer had a case at…

June 13, 2017 at 11:50PM

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CISO with an eye for cyber start-ups sought by Macquarie Capital

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Global venture capital investor Macquarie Capital is seeking a chief information security officer who can spot the next big cyber security start-up.

June 13, 2017 at 08:28AM

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from George Nott

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Edith Cowan CIO to take on new Vic education IT role

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Edith Cowan’s chief information officer, Elizabeth Wilson, is preparing to depart the university and return to Melbourne to take up the newly created CIO role at Victoria’s Department of Education and Training.

June 13, 2017 at 08:28AM

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from Rohan Pearce

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Heads roll as Fuji Xerox accounting scandal spreads to Australia

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Inappropriate accounting practices by Fuji Xerox in New Zealand and Australia have resulted in a $472 million loss.

June 13, 2017 at 08:28AM

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from Rob O’Neill

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Cibersegurança em um mundo com Inteligência Artificial

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Ignorar essa discussão é criar uma Caixa de Pandora para os atacantes

June 13, 2017 at 06:38AM

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E3 2017: All You Need To Know about Electronic Entertainment Expo

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Virtual reality, 4K gaming, esports, and entertainment-based commerce are among the new developments expected to be highlighted this week during the Electronic Entertainment Expo in Los Angeles.

Kicking off tomorrow and running through Thursday at the Los Angeles Convention Center, the gaming-focused E3 Expo, now in its 23rd year, is open to the general public for the first time. The Entertainment Software Association (ESA), which organizes the event, made 15,000 tickets available for purchase in February.

Another first for this year’s expo, the E3 Coliseum, will feature two days of panel discussions and presentations designed to “connect video game fans with the biggest names in entertainment.” The E3 Coliseum, being staged by The Game Awards show producer Geoff Keighley, will be streamed live on Twitch, with a number of presentations also being made available to participants via Facebook.

Microsoft Reveals ‘Project Scorpio’

Many companies have already started previewing new products and services to be officially unveiled over the next few days. Microsoft, for instance, announced yesterday that it would be releasing a new Xbox device for 4K gaming, the Xbox One X, in November.

Developed under the code name “Project Scorpio,” the Xbox One X is designed to provide “immersive true 4K gaming when paired with a 4K display,” Microsoft said in a statement. The company also took the wraps off 42 new or redesigned games created with the Xbox One X in mind, including a role-playing game called Ashen, a post-apocalyptic multi-person game called The Darwin Project, and a new version of Minecraft that will be playable not only only gaming devices but on mobile devices, VR devices, and Windows 10 PCs as well.

Priced starting at $499, the Xbox One X is set to hit the market on Nov. 7. Games and accessories for the Xbox One will be…

June 12, 2017 at 10:46PM

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New Malware Threat Targets National Power Grids

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As if the threat posed by malware was not terrifying enough, researchers from the network security firm ESET said today that a Russian hacker group may have developed a way to take down the power grids of entire countries.

The researchers described the malware, dubbed ?EU?Industroyer,?EU? as the most dangerous hacking weapon since Stuxnet. First identified in 2010, Stuxnet is a malicious computer worm that targets industrial computer systems and was responsible for causing substantial damage to Iran’s nuclear program.

In fact, the ESET researchers said the malware was responsible for a 2016 blackout that affected Ukraine?EU?s capital city of Kiev for an hour. The researchers also said the malware could be reconfigured to attack other key infrastructure components as well.

‘A Particularly Dangerous Threat’

“Industroyer is a particularly dangerous threat, since it is capable of controlling electricity substation switches and circuit breakers directly. To do so, it uses industrial communication protocols used worldwide in power supply infrastructure, transportation control systems, and other critical infrastructure systems (such as water and gas),” the company wrote in a blog post today.

Because Industroyer affects switches directly, the malware can inflict varying degrees of damage on a target country’s infrastructure, from simply triggering a temporary blackout, to causing cascading failures or serious damage to equipment.

The malware is able to attack infrastructure equipment so effectively because it uses the common industry protocols that were first designed decades ago, long before most systems were connected to the Internet. As a result, security had not been a major priority at the time they were implemented. In many cases, the hackers only need to learn how to program the malware to communicate with the protocols because there aren’t any security systems that they need to circumvent.

The Worst Is Yet To Come

The ESET researchers characterized Industroyer as modular…

June 12, 2017 at 10:46PM

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Software Locks Your Phone While Behind the Wheel

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In the near future, your phone might be smart enough to know whether you are driving a car, or going along for the ride. Anti-distraction software by a tech startup called Cellepathy would automatically go into a restrictive “driver mode” when a phone is within a moving vehicle. Online features such as texts, video, games and social media would be blocked, as well as some or all nonemergency telephone calls.

Your cellphone is like an airplane’s black box. It contains a compass, a gyroscope, an accelerometer and GPS tracking.

Using those features and the software, vehicle passengers could perform a verification task, lasting seven seconds or less, to unlock all the apps in “passenger mode.” For instance, they would hold a phone level and type in a series of numbers.

Cellepathy co-founder Dan Abramson recently moved from Tel Aviv to Sammamish, where he says the company will recruit engineers from this region. The pharmaceutical company AstraZeneca in Israel and some European firms are requiring employees to use Cellepathy, which he said has begun to market to customers in North America.

“Our contribution to the world is our ability to differentiate between drivers and passengers,” he says, a useful goal until self-driving cars someday rule the road.

“We can prevent a lot of deaths, injuries and tragedies over the next 40 years, and if we can make an honest wage for our efforts, that’s great.”

The quest for technical solutions comes while states gradually pass laws to reduce distracted driving, including Washington’s Driving Under the Influence of Electronics act, which takes effect July 23. It bans watching video or using a handheld phone or other device while driving.

Apple announced this week its “Do Not Disturb While Driving” mode, to be installed in iOS 11 software this fall. Once a phone owner has chosen this mode, the iPhone…

June 12, 2017 at 10:46PM

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Small Businesses in Clean Energy Sector Hope for Best

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Small business owners who install solar panels or help customers use clean energy don’t seem fazed by President Donald Trump’s plan to withdraw the U.S. from the Paris climate accord, saying they expect demand for their services will still keep growing.

They’re confident in two trends they see: A growing awareness and concern about the environment, and a desire by consumers and businesses to lower their energy costs.

“It’s an economic decision people are making, although it also makes environmental sense,” says Suvi Sharma, CEO of Solaria, a Fremont, California-based company that designs and sells solar energy panel systems.

Trump said he was putting U.S. interests ahead of international priorities in leaving the agreement that would, among other things, require the U.S. and other countries to report greenhouse gas emissions. The U.S. is the world’s second-emitter of carbon after China, and carbon is one of the gases that scientists cite as a key factor in global warming.

Many of the nation’s largest companies opposed Trump’s move, and some have already committed to reducing emissions and are spending billions to do it.

Small business advocacy groups are split over the impact of a U.S. withdrawal. The Small Business & Entrepreneurship Council doesn’t believe Trump’s action will hurt the United States.

“Even without the U.S.’s formal participation in the pact, we believe our nation will continue to lead in carbon reduction and clean energy,” says Karen Kerrigan, CEO of the group. “The market is demanding as much and the private sector and investment are responding.”

But the Small Business Majority, which has supported limits on greenhouse gas emissions as a way to help the environment and the economy, said the U.S. needs government policies that “promote the development of renewable energy and the implementation of energy efficiency standards.”

“America’s entrepreneurs understand that the future of our economy and the job…

June 12, 2017 at 10:46PM

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Board Adopts Report on Uber’s Culture, Silent on CEO Leave

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Uber’s Board of Directors has adopted a series of recommendations about the company’s corporate culture from former Attorney General Eric Holder, but it was silent late Sunday on whether it would approve a leave of absence for the ride service’s embattled CEO.

A spokesman confirmed that the board met with Holder and Tammy Albarrán, both partners with Covington & Burling LLP, a law firm hired to investigate complaints of widespread sexual harassment and other deep-seeded cultural problems at Uber.

Board members voted unanimously to adopt all of the firm’s recommendations, which were to be released to employees on Tuesday, the spokesman said.

He would not comment on any further actions taken by the board, including whether it discussed the future of CEO Travis Kalanick. Multiple media outlets reported Sunday that the board was considering a leave of absence for Kalanick.

Uber Technologies Inc. has been rocked by accusations that its management has fostered a workplace environment where harassment, discrimination and bullying are left unchecked.

Uber announced last week that it fired 20 employees for harassment problems after a separate investigation by a different law firm.

Under Kalanick, Uber has shaken up the taxi industry in hundreds of cities and turned the San Francisco-based company into the world’s most valuable startup. Uber’s valuation has climbed to nearly $70 billion.

But Kalanick has acknowledged his management style needs improvement. The 40-year-old CEO said earlier this year that he needed to “fundamentally change and grow up.”

In February, former Uber engineer Susan Fowler wrote on a blog that she had been propositioned by her boss in a series of messages on her first day of work and that superiors ignored her complaints. Uber set up a hotline for complaints after that and hired the law firm of Perkins Coie to investigate.

That firm checked into 215 complaints, with 57 still under investigation.

Uber…

June 12, 2017 at 10:46PM

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Apple CEO to MIT Grads: Tech Without Values Is Worthless

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Science is worthless if it isn’t motivated by basic human values and the desire to help people, Apple CEO Tim Cook told graduates of the Massachusetts Institute of Technology on Friday, urging them to use their powers for good.

In a commencement address, Cook — who as Apple’s chief executive since 2011 has overseen the rollout of the iPhone 7 and the Apple Watch — said his own company is constantly looking for ways to combine tech with a sense of humanity and compassion.

“Whatever you do in your life, and whatever we do at Apple, we must infuse it with the humanity that we are born with,” said Cook, who previously served as chief operating officer and headed the Macintosh division.

“That responsibility is immense. But so is the opportunity,” he said.

Cook said Apple wants to make products that help people. As examples, he cited iPhone technology that can help a blind athlete run a marathon, and an iPad that connects an autistic child connect to the world around them.

“When you keep people at the center of what you do, it can impact,” he said.

Cook said he isn’t worried about artificial intelligence giving computers the ability to think like humans.

“I’m more concerned about people thinking like computers without values or compassion or concern for the consequences,” he said. “That is what we need you to help us guard against. Because if science is a search in the darkness, then the humanities are a candle that shows us where we have been and the danger that lies ahead.”

Cook also urged graduates to resist becoming cynical.

“The internet enabled so much and empowered so many, but it can also be a place where basic rules of decency are suspended and pettiness and negativity thrive,” he said. “Don’t let that noise knock you off course. Don’t…

June 12, 2017 at 10:46PM

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Next up for CRM? Customer Retention Through Contextual Messaging

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The rapid evolution of CRM has initiated a rush of new marketing processes and practices; combining multi-channel messaging with analytics is a promising new direction.

June 12, 2017 at 08:46PM

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from Scott Robinson, IT Consultant

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IDG Contributor Network: Cisco’s DevNet alters collaboration playing field

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It’s easy to get typecast in the tech industry. Flagship products and services often become the focal point for how we know and relate to companies and brands. Intel is known for processors, but a closer look at both the company’s website and google search results quickly proves otherwise. The same goes for Microsoft, Oracle and many others.

Cisco Systems is known for its gold standard networking hardware. When people think of Cisco, they tend to think of routers and switches. However, the company is much more than that. Cisco is also a software company.

Cisco owns DevNet, a developer community led by the one of the tech industry’s brightest and most inspiring women, Cisco VP Susie Wee. She also serves as DevNet’s CTO. At Cisco’s DevNet Create Conference in San Francisco, Wee and her colleagues produced Cisco’s first IoT and cloud developer conference where they unveiled their incredible developer ecosystem that uses the Cisco network, and a broad suite of products including applications, SDKs and APIs, as a platform to rapidly create software applications for any number of purposes. Wee and her team, including her director of developer experience, Amanda Whaley, another one of the tech industry’s leading women, have augmented the DevNet environment’s applications and APIs with learning and testing sandboxes where developers can interact, gain and refine their skills, and test the products they produce.

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June 12, 2017 at 06:06PM

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from Ahsan Awan

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IDG Contributor Network: Why Apple’s HomePod will not beat Amazon’s Echo or Google’s Assistant

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Smart homes are big business right now, and Apple announced the HomePod in an effort to edge on the market territory currently occupied by Alexa, Assistant and Cortana. This highly anticipated announcement seems to have left many wanting, as their music-forward approach has left the home assistant functionalities by the wayside.

Apple is marketing the HomePod as a central hub for HomeKit-supported smart home devices, but in reality they have fallen short of the brief. Its claim to “re-invent home music” with its exceptional audio quality courtesy of a Sonos speaker appears to be its only competitive attribute. The digital assistance, through Siri, is just not intelligent enough to effectively navigate basic queries and to add insult to injury, Apple have curtailed Siri’s functionality to an even greater extent with the HomePod, assumingly to compensate for greater capabilities in other aspects, which may or may not be the case.

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June 12, 2017 at 06:06PM

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from Gary Eastwood

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Umfassender Schutz: IT-Sicherheit in der digitalen Revolution

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Die Transformation zu Cloud-Anwendungen stellt die IT-Sicherheit vor neue Herausforderungen. Im Rahmen der Neukonzeptionierung der IT für Cloud-, Mobility- und IoT-Lösungen bietet sich die Gelegenheit, das Sicherheitskonzept zu überdenken und einen umfassenden Schutz für die neuen Anwendungen aufzubauen.

June 12, 2017 at 04:17PM

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