Customers Surveys Are No Substitute for Actually Talking to Customers

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@Serve4impact: Customers Surveys Are No Substitute for Actually Talking to Customers #designdriven operations #feedly buff.ly/2QW9t9U

A dozen interviews can be more useful than thousands of responses to a questionnaire. pic.twitter.com/egrNox23E8

17.01.2019 14.33.31

@PhilipCullen: Customers Surveys Are No Substitute for Actually Talking to Customers bit.ly/2MesrYT

17.01.2019 14.30.32

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Vía All News on ‘The Twitter Times: v/2019’ http://bit.ly/2QVQjRx

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