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Saturday, November 3, 2018

When Mistakes With a Customer Happen | LeadToday

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– Steve Keating
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Mistakes happen… what matters most is what you do to correct the mistake. If you or your company does in fact make a mistake it could actually improve the relationship between you and your customer.   When you attempt to ignore mistakes, you lose the opportunity to maintain or rebuild a trust in your relationship. When that happens it doesn’t take long for the relationship to reach the breaking point.    When a mistake does happen there are some steps you can take to lessen the negative impact..  show all text
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@LeadToday on Twitter
@LeadToday: Thanks for sharing! RT @nghannoum: When Mistakes With a Customer Happen bit.ly/2yL8EdY by @LeadToday #mistakes #LifeLesson
@tedcoine on Twitter
@tedcoine: Must read for anyone who has customers.

Side note: we ALL have customers (or at least aspire to).
#CustomerService #sales #Entrepreneur twitter.com/leadtoday/stat…

@LeadToday on Twitter
@LeadToday: Thanks AJ! RT @Gurgling_MrD: Mistakes happen… what matters most is what you do to correct the mistake. If you or your company does in fact make a mistake it could actually improve the relationship between you… via @LeadToday #leadership #FridayFeeling stevekeating.me/2018/11/01/whe…
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