Before social media, before modern digital marketing and before DCX and digital transformation, I spent much of the late 90s and early 2000s studying and experimenting with online influence. In February of 1999, I opened a lab to test and learn and in the process, was one of the many contributors to shape the future of digital marketing and customer engagement. Shortly after joining Altimeter Group in 2012, I shared all of the research I had collected and more and published the findings in a co. show all text
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@The_Social_CEO: What Is Influence 2.0 And Why Is It Important In The Future Of #CX? ~ @briansolis http://ift.tt/2rBA3gR; #Influence the #Influencers!
@TheSocialCFO: What Is Influence 2.0 And Why Is It Important In The Future Of #CX? ~ @briansolis http://ift.tt/2rBA3gR; #Influence the #Influencers!
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