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Twenty Practical Steps to Better Corporate Governance | The Corporate Secretaries International Association (CSIA)

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Thursday, June 1, 2017

Digital Banker of the Year: B of A’s Michelle Moore

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Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.

June 01, 2017 at 07:04AM

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