http://ift.tt/eA8V8J
Customer service is an essential part of deathcare (also styled “death care”), the term for funeral home/burial/cremation/memorials industry; no industry is called on more to address emotional needs of customers in times of stress than this $20 billion (annual revenue in the U.S.) industry.
May 27, 2017 at 07:02AM
from Micah Solomon, Contributor
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