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United Airlines made headlines last week for an incident involving the forcible removal of a paying passenger from one of its planes. In the 10 days or so since, United has been navigating a PR nightmare. The company’s CEO, Oscar Munoz, was quick to respond, but his apology rang hollow, and it may suggest a major disconnect in United’s culture.
(This is only a summary. Click on the headline to view the entire article at Corporate Compliance Insights and participate in the discussion.)
April 20, 2017 at 04:13PM
from Michael Volkov
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