Smaller energy suppliers are continuing to outperform the Big Six when it comes to customer service, a new poll of MoneySavingExpert.com users reveals, despite those at the bottom of the table significantly upping their game in the past six months.
Gas-only supplier Zog Energy has been ranked best for customer service for the third time running, while Ovo Energy, in second place, maintains its long-standing position at the top of our rankings.
Flow Energy, First Utility and British Gas-run Sainsbury’s Energy round out the rest of the top five, with many of the larger firms apparently struggling to provide their massive customer bases with great customer service.
April 16, 2017 at 05:34AM
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