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Friday, April 28, 2017

RBS and Lloyds IT faults cause online banking frustrations

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Banks apologise after customers complain of slow services ahead of UK public holiday long weekend

Millions of Royal Bank of Scotland and Lloyds Banking Group customers have had difficulty accessing their accounts after the banks suffered IT meltdowns before the long weekend.

On Friday, when RBS was trying to focus on its first quarterly profit since the third quarter of 2015 and Lloyds on the news that the taxpayer’s shareholding had fallen to less than 1%, both banks instead faced questions about their digital operations.

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April 28, 2017 at 09:39PM

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from Jill Treanor

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