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Monday, September 21, 2015

Bringing Customers to the Center Requires Technology Foresight

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– Daniel Newman
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We live in a world where there’s so much discussion going on about “customer centricity.” Brands are rethinking their strategies to become more customer-centric. While business is always about customers, putting them at the core of your digital strategy is now front and center. Empowered by Tech Due to endless access to the Internet, social, and mobile, today’s customers are more empowered than ever. They have more options to choose from and they are making their own decisions. In-your-face mar.  show all text
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@kristofdewulf: Bringing Customers to the Center Requires Technology Foresight flip.it/a8anC via @PamMktgNut #cx #custexp #voc
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@fondalo: Bringing Customers to the Center Requires Technology Foresight goo.gl/rie2AR via @danielnewmanUV
@PamMktgNut on Twitter
@PamMktgNut: Bringing Customers to the Center Requires Technology Foresight goo.gl/rie2AR via @danielnewmanUV
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